Frequently Asked Questions

Can I create follow-up messages to be sent a few days after I receive an email from a new client?

Yes! Email Responder Pro can be configured to remember if someone has sent you an email in the past. If they haven't, you can set it up to send an auto-reply a few days later. This is great for promotional emails or just as a "thank you" for contacting your business. You could set it up to send an auto-response two months later to see if they're still interested in your services, too.

Do you provide installation and upgrades service?

Yes, of course we do! Although Email Responder Pro includes a fantastic and easy-to-use installation wizard, we will help you get set up in no time for a one-time charge of $17. Upgrades are a one-time charge of $17.

Where can I download the latest version?

Log in to your account by clicking the link on the bottom of this page and then select Download Most Recent Version.

How do I create an email responder?

Watch the demonstration video to learn how to create an email responder.

How do I install it using cPanel?

Watch the installation video to learn how to install Email Responder Pro using cPanel.